State Farm® Insurance Agent Jennifer Herren
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sergio Castaneda
December 3, 2025
5
out of
5
rating by Sergio Castaneda
"Great customer service from Kelsie, Jennifer and her team are always so friendly and helpful with all my questions."
We responded:
"Thank you for your kind words! We're so glad that we were able to answer all of your questions. We appreciate your support and are always here if you ever need anything. "
Sydney Rose
December 1, 2025
5
out of
5
rating by Sydney Rose
"Amber was so helpful answering my many questions about my insurance! She is so knowledgeable and so friendly!"
We responded:
"Thank you for your kind words! We're so glad that Amber was able to get all of your questions answered. We appreciate your support and are always here if you need anything. "
Daniel Sandefur
November 25, 2025
5
out of
5
rating by Daniel Sandefur
"Always wonderfully kind and helpful people, very happy to have them in Burleson!"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything."
CowboyKat Mills
November 3, 2025
5
out of
5
rating by CowboyKat Mills
"The agent helping me went above and beyond, making sure I got the best rate for my specific needs. I cannot say enough about the personalized service, care and concern I was given. I anticipate remaining part of the State Farm family as I grow and prosper here in the Lone Star State. Thank you Jennifer and Amber! You covered me when I truly needed it!"
We responded:
"Thank you for your kind words! We are so happy to have you in Texas and part of the State Farm family. We appreciate your support and are always here if you need anything."
Jordan Wolthausen
October 30, 2025
5
out of
5
rating by Jordan Wolthausen
"Just an absolute treat to deal with and very understanding when asked to explain things on policy and coverages."
We responded:
"Thank you so much for your kind words! We're so glad that we were able to explain everything and get you taken care of. We appreciate your support and are always here if you need anything. "
Renee Smith
October 28, 2025
5
out of
5
rating by Renee Smith
"Jennifer’s agent Kelsey is great she called to let me know my home insurance was discounted this year with the new roof install, but also gave me the heads up that I had a credit this year but next year it would be higher due to the credit not being there, so I should put the credit toward my escrow. Thank you for the heads up."
We responded:
"Thank you for your kind words! We're so appreciative of your support and are always here if you need anything."
Dillian Gaines
October 24, 2025
5
out of
5
rating by Dillian Gaines
"Ms. April one of the agents made transactions very smooth and her personality was so sweet. She help me change my insurance with better deals with home and auto. Thank you"
We responded:
"Thank you for your kind words! We're so glad that April was able to help and make sure everything went smoothly. We appreciate your support and are always here if you need anything."
mike sherman (DJ Dogstyle)
October 24, 2025
5
out of
5
rating by mike sherman (DJ Dogstyle)
"Top notch service since day one. Polite, courteous and easy to talk to."
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything."
Cajun Guidry
October 22, 2025
5
out of
5
rating by Cajun Guidry
"Amber, we're so grateful for your dedication to us and our needs today. You made adding our new car to our auto policy seamless, and also for sending us our new ID insurance cards. You're amazing and so knowledgeable. I highly recommend you reach out to Ambrr and Jennifer for all your insurance needs. They truly have your back. Grateful for your service to us, Gracie and Daniel Guudry"
We responded:
"Thank you so much for your kind words! We're so glad Amber was able to make everything smooth and stress-free for you. We appreciate you trusting us with your insurance needs and we're always here whenever you need us. "
elaina clements
October 21, 2025
5
out of
5
rating by elaina clements
"I received GREAT service today from Amber. 😀"
We responded:
"Thank you for your kind words! We're so glad that Amber was able to help you today and provide great service. We appreciate your support and are always here if you need anything. "
Christopher Barlow
September 30, 2025
5
out of
5
rating by Christopher Barlow
"Allie is always so helpful whenever I have questions about my policy and what coverage I should have!"
We responded:
"Thank you for your kind review! We're so glad Allie has been able to answer your questions and help you feel confident about your coverage. "
Elijah Guevara
September 18, 2025
5
out of
5
rating by Elijah Guevara
"April was amazing and very thorough in reviewing my policy. She also had an answer for every question I asked! Amazing job—she is so polite and patient. I am truly thankful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lando
September 11, 2025
5
out of
5
rating by Lando
"My insurance agent had a sit down with me and went over my policy with me and made sure that I understood everything about my policy, including my Life Insurance. It was a awesome experience!!!!"
We responded:
"Thank you for sharing your experience! Making sure our customers feel confident and informed about their coverage is always our goal. We're here for you if you ever need anything!"
Courtney Thrasher
September 8, 2025
5
out of
5
rating by Courtney Thrasher
"Everyone I talked with was very friendly and helpful!"
We responded:
"Thank you for your kind words! We're so glad to hear that everyone you spoke with was friendly and helpful. "
Alexia Riner
September 2, 2025
5
out of
5
rating by Alexia Riner
"I’ve been with this particular State Farm office for the last 3 years and I absolutely love them. Amber Kelley has been a fantastic agent! Always quick to respond, kind, and incredibly helpful with everything I’ve needed. She made every process so easy and stress-free, and I've truly appreciated her support and dedication. Couldn’t ask for a better experience and would highly recommend to anyone!"
We responded:
"Thank you so much for your kind words and for trusting our office over the past 3 years! We're thrilled to hear Amber has been so responsive, kind, and helpful in making everything easy and stress-free for you. We appreciate your recommendation and are always here if you need anything."
Weston Wink
September 2, 2025
5
out of
5
rating by Weston Wink
"I want to give a huge shout out to Marie. Any time I have questions on my policy or need to make changes she always has the answer or finds the answer. Even when I have challenges with the claims side of State Far, Marie helped me get the resolution I needed to move forward. I would highly recommend her if you need help."
We responded:
"Thank you for your amazing review! We're so glad to hear that Marie was able to answer your questions, help with policy changes, and event assist with claims challenges. We appreciate your recommendation and we're always here if you need anything!"
Stephanie Elliott
August 29, 2025
5
out of
5
rating by Stephanie Elliott
"Stephanie was patient and very informative!"
We responded:
"Thank you for your review! We're so glad Stephanie was able to be patient and provide the information you needed. We appreciate your business and are here whenever you need us. "
Artis Simms
August 25, 2025
5
out of
5
rating by Artis Simms
"Kelsie is hands down one of the best insurance agents I've ever dealt with.... Very insightful and punctual when responded to your questions and needs A++"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelsie provided such insightful and timely service. We appreciate you choosing our team for your insurance needs and we're always here if you need anything. "
Almedin Nukic
August 25, 2025
5
out of
5
rating by Almedin Nukic
"Great people to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Stacey
August 14, 2025
5
out of
5
rating by Stacey
"The ladies at Jennifer Herren have been amazing! Between Stephanie, Jennifer, Sylissa and others, they have made the transition from our old auto and home owners insurance seamless. I cannot thank this wonderful team enough. They even sent an over a little thank you gift (warm fresh baked cookies) that had my husband in a treat comma. Thank you so much ladies!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear your transition went smoothly and that you're enjoying your new coverage with us. We appreciate you trusting us with your auto and home insurance needs!"
Rose West
August 6, 2025
5
out of
5
rating by Rose West
"My agent Sylissa was amazing she explained my coverage in detail. She was friendly and professional. This experience has by far been the best insurance experience I have ever had. I absolutely love State Farm!!"
We responded:
"Thank you for your wonderful review! We're so glad Sylissa was able to walk you through your coverage and make the experience such a positive one. We love hearing that this has been your best insurance experience and we're happy to have you with State Farm."
Laura Acosta
August 4, 2025
5
out of
5
rating by Laura Acosta
"Tuve una excelente experiencia con esta compañía de seguros de autos. Desde el primer momento, el servicio fue profesional, rápido y muy claro. En especial quiero destacar la atención de la señorita Laura, quien fue extremadamente amable, paciente y conocedora del tema. Me explicó cada detalle de la póliza con claridad, respondió todas mis preguntas sin apuro y me ayudó a encontrar la mejor opción para mis necesidades y presupuesto. Se nota que realmente se preocupa por los clientes y hace todo lo posible para que uno se sienta cómodo y seguro con su elección. ¡Gracias, Laura, por tu excelente servicio al cliente! Sin duda recomendaré esta compañía a mis familiares y amigos."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Laura provided such kind, patient, and knowledgeable service. We truly appreciate your recommendation and are always here if you need anything!"
Benny Bishop
July 31, 2025
5
out of
5
rating by Benny Bishop
"Allie was wonderful to work with! Explained things in great detail, prompt in her responses, and well versed. Thank you Allie!!!"
We responded:
"Thank you for your kind words! We're so glad Allie was able to guide you through everything with clarity and care. We appreciate you taking the time to share your experience!"
Stephanie Surovik
July 31, 2025
5
out of
5
rating by Stephanie Surovik
"Steph was great!!!!! 💗"
We responded:
"Thank you for the great review! We're so glad Stephanie took great care of you. We appreciate you taking the time to share!"
Sheila Vicencio
July 30, 2025
5
out of
5
rating by Sheila Vicencio
"Laura helped us tremendously. She was helpful with every question we had."
We responded:
"Thank you for your kind review! We're so glad Laura was able to help and answer all your questions. We appreciate you taking the time to share and we're always here if you need anything."